Google Working on its new Messaging App
Google is reportedly working on a new messaging app designed to compete with services likeFacebook Messenger, Skype and WhatsApp. The report claims that Google is looking to add integrated chatbots as part of this new messaging service.
Google already has its own Hangouts app for text, voice and video chat, but its user base is well behind its main rivals. According to The Wall Street Journal, Google hope this new messaging app will be more competitive.The new app will enable users to text friends or a chatbot, which will search the web and other sources for information to answer a question.
This will essentially be like having Google search from right inside of your chat, adding a small dose of convenience to conversations. The Wall Street Journal report says Google will also allow third-party developers to build chatbots that run on the service, turning the search giant’s messaging app into the Oz of AI.
The service sounds like it’s meant to directly compete with Facebook M, a bot that Facebook is testing inside of Messenger. Like what Google is said to be doing, M automatically searches the web for answers to questions, but it takes that one step further: for more complicated queries, a human assistant will take over, allowing M to do things far beyond what a computer could.
The Journal doesn’t mention Google considering anything outside of the digital realm — that’s its area of expertise, anyway — but it’ll need to offer something at least as powerful if it wants to hook users. Then there’s just the small question of whether Google can get people chatting with their friends, too.
A launch date and name of the upcoming messaging service is unknown, but the longer Google flounders in the messaging market, the more it will lag behind. Perhaps we’ll see something during Google’s I/O conference early next year.
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