Fix!Google Apps has stopped Working!
Each Android user has probably experienced the Google Play Store crashing and burning. Whether you get a Google Play Store error message when downloading apps or the Play Store doesn’t open and wondering “is the Play Store down?”, here we’ve got the solutions to those times when Google Play doesn’t work for you.
Table of Contents
We researched a lot about this and i am providing all the information i know about this issue.If all of the steps wont work you may have to factory reset your phone.So please go through the steps carefully.
1. Clear the Google Play Store cache
- Go to Settings > Apps. Tap All > Google Play Store then finally tap the Clear Cache button.
2. Clear out your Play Store data
As with the previous tip, go to Settings > Apps > Google Play Store but this time tap Clear Data.
3. Uninstall Play Store updates
- Go to Settings > Apps > Google Play Store then tap the button that says Uninstall updates.This will revert Google Play back to the original version (as it appeared when it was first installed on your device),
- Next, you’ll need to find an older – but still recent – version of the Play Store app to download.
- You can install the app as an system or as an user app as desired.
4. Clear data and cache on Google Play Services
- Go to Settings > Apps > All > Google Play services then tap the ‘Empty Cache’ button. If that fails to solve the problem, come back to this page and tap the Clear data
5. Reset your Google account on your phone
We’re coming now to the slightly more drastic solutions.
If your Play Store app still isn’t working, then you may need to refresh your Google account on your Android device. In other words, remove your account from your device then add it again.
- Go to Settings > Accounts then tap Google under manage accounts.
- Tap the Google account you want to remove, then tap the menu icon (three dots) at the top right and tap ‘Remove. Do this for every Google account on your device.
- Next, go to Settings > Accounts > Add Account > Google and follow the on-screen steps to re-add your account.
6. Perform a Factory Data Reset of your smartphone
- First, make sure all your smartphone data is backed up. To do this, go to Settings > Backup & reset then make sure the ‘Back up my data’ slider is on. Tap ‘Backup account’ to select which account you want your data backed up to.
- Once you’ve done this, in the Backup & reset menu tap Factory data reset at the bottom. Confirm that you want to do this, and you phone will be as good as new. Your backed up data will be restored when you log back into your Google account.